Customer Service
(970) 540-5140
Free standard shipping on orders
Estimated ship time 6 to 35 days
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Item Name : Land Rover Defender-Series 76 Side Step kit
Material : Aluminum Alloy
Weight : 45 KG / piece
Model: FOR Land Rover Defender 90 / 110 / 130(1990-2016)
Color : Samurai black
Installation : Non-destructive splicing installation
For orders weighing less than 30 kilograms, we utilize air shipping, and the anticipated delivery time is within 10 business days. For orders exceeding 30 kilograms, we will opt for sea freight, with an expected arrival time of up to 30 business days.
Order Processing
All orders have a processing time of 4 to 7 days. In some cases the processing time can be 3 to 5 days.
Free Shipping Policy
We proudly offer complimentary shipping for all orders, irrespective of their weight or total amount. The shipping expenses will be entirely covered by us.
Tracking and Inquiry
Once your order has been dispatched, we will supply you with the relevant logistics tracking number. You can monitor the shipment's progress in real-time on the corresponding logistics website using this tracking number, keeping you updated on the latest status of your order.
Special Circumstances
Shipping durations may be influenced by unpredictable factors such as inclement weather, customs inspections, holidays, and other unforeseen events. Nonetheless, we will vigilantly monitor the status of your order and promptly communicate any irregularities to you.
Additional Information
The shipping weight includes the weight of packaging materials. Customers must provide accurate shipping information to ensure timely delivery. Any extra services requested by the customer, including expedited shipping or insurance, may incur additional charges.
We are dedicated to offering you superior and efficient shipping services to ensure you receive your desired car modification products as swiftly as possible. Should you have any questions or require further assistance, do not hesitate to reach out to our customer service team. Please be advised that the above terms and conditions are subject to change without prior notice.
Where Are You located?
High Altitude Mods is located in Greenwood Village Colorado. Just south of Denver.
Where Do Your Products Ship From?
Any products in stock in our warehouse will ship from Colorado. Due to high demand in our products we sell out very quickly, so in this case products we don't have in stock will ship from Guangzhou, China.
Do You Have Installation Guides?
In the world of automotive accessories, installation issues often cause car owners significant frustration. However, by opting for our products, those worries will be a thing of the past. Our accessories boast unmatched advantages, with the standout feature being their perfect 1:1 fit with your vehicle. This ensures that each accessory seamlessly integrates with your car, eliminating concerns about size or shape mismatches during installation. Additionally, the installation process is incredibly straightforward.
We’ve meticulously crafted the installation steps and instructions so that even if you’re not a professional mechanic, you can easily complete the task. Whether you’re a beginner or a seasoned car enthusiast, you’ll find the process quick and hassle-free. Previously, many car owners faced issues with ill-fitting accessories that required multiple adjustments, or they found the installation process overly complex and time-consuming. With our products, these challenges are effortlessly resolved. We are dedicated to offering high-quality, easy-to-install automotive accessories that make upgrading your car a breeze. By choosing us, you’re opting for convenience and peace of mind.
Where Is Your Customer Support Located?
Our customer service agents are all 4X4 enthusiasts that live here in Colorado. No we are not in China. Whether you have questions about the product, need after-sales service, or just want to share your experience with us, please feel free to send us a message or call us. In just 1-3 hours, we will efficiently sift through the pertinent information and deliver a precise, comprehensive, and actionable response.
Send us an email:Sales@HighAltitudeMods.com
Call us: (970) 540-5140
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