NEPT Wasteland Ford Bronco Roof Rack

For orders weighing less than 30 kilograms, we utilize air shipping, and the anticipated delivery time is within 10 business days. For orders exceeding 30 kilograms, we will opt for sea freight, with an expected arrival time of up to 30 business days.

Order Processing

All orders have a processing time of 7 days. In some cases the processing time can be 3 to 5 days.

Free Shipping Policy

We proudly offer complimentary shipping for all orders, irrespective of their weight or total amount. Free shipping items are not express and can take 2-3 weeks plus depending on the courier and your location around the world. Items are ordered as soon as funds are cleared to guarantee no fraudulent use. As High Altitude mods works with 3rd party suppliers and manufacturers worldwide, your item may ship from any country in the world. Any applicable country customs duty payable in your home country is the responsibility of the buyer if applicable for your purchase. High Altitude Mods will do everything possible to ship for the paid price, however in the unlikely event that shipping prices vary due to unforeseen occurrences time delays between order and shipping or force majeure situations, in these instances, we will be in touch prior to shipping and you will have the option of a full refund or pay the shipping variance. If your shipping area is not available please get in touch via email and we will be able to help.

Tracking and Inquiry

Once your order has been dispatched, we will supply you with the relevant logistics tracking number. You can monitor the shipment's progress in real-time on the corresponding logistics website using this tracking number, keeping you updated on the latest status of your order.

Special Circumstances

Shipping durations may be influenced by unpredictable factors such as inclement weather, customs inspections, holidays, and other unforeseen events. Nonetheless, we will vigilantly monitor the status of your order and promptly communicate any irregularities to you.

Additional Information

The shipping weight includes the weight of packaging materials. Customers must provide accurate shipping information to ensure timely delivery. Any extra services requested by the customer, including expedited shipping or insurance, may incur additional charges.

We are dedicated to offering you superior and efficient shipping services to ensure you receive your desired car modification products as swiftly as possible. Should you have any questions or require further assistance, do not hesitate to reach out to our customer service team. Please be advised that the above terms and conditions are subject to change without prior notice.

Where Are You located?

High Altitude Mods is located in Greenwood Village Colorado. Just south of Denver.

Where Do Your Products Ship From?

Any products in stock in our warehouse will ship from Colorado. Due to high demand in our products we sell out very quickly, so in this case products we don't have in stock will ship from Guangzhou, China.

Do You Have Installation Guides?

In the world of automotive accessories, installation issues often cause car owners significant frustration. However, by opting for our products, those worries will be a thing of the past. Our accessories boast unmatched advantages, with the standout feature being their perfect 1:1 fit with your vehicle. This ensures that each accessory seamlessly integrates with your car, eliminating concerns about size or shape mismatches during installation. Additionally, the installation process is incredibly straightforward.

We’ve meticulously crafted the installation steps and instructions so that even if you’re not a professional mechanic, you can easily complete the task. Whether you’re a beginner or a seasoned car enthusiast, you’ll find the process quick and hassle-free. Previously, many car owners faced issues with ill-fitting accessories that required multiple adjustments, or they found the installation process overly complex and time-consuming. With our products, these challenges are effortlessly resolved. We are dedicated to offering high-quality, easy-to-install automotive accessories that make upgrading your car a breeze. By choosing us, you’re opting for convenience and peace of mind.

Where Is Your Customer Support Located?

Our customer service agents are all 4X4 enthusiasts that live here in Colorado. No we are not in China. Whether you have questions about the product, need after-sales service, or just want to share your experience with us, please feel free to send us a message or call us. In just 1-3 hours, we will efficiently sift through the pertinent information and deliver a precise, comprehensive, and actionable response.

Send us an email：Sales@HighAltitudeMods.com

Call us: (970) 540-5140